A Nuffield Health nursery has improved in its latest Ofsted report after multiple complaints and interventions.

Following a 'good' Ofsted rating in 2018, Nuffy Bear Nursery in St Albans, had reports of "concern" in 2020 and a "complaint" in 2022.

In June 2020, the education provider notified Ofsted that a child left the premises without the staff's knowledge. Ofsted intervened and "ensured" that its regulations were brought up to "standard".

Another incident occurred in March 2022, when Nuffy Bear Nursery told the education watchdog that a child was "missing and unaccounted for" during a prolonged period.

A statement published by Ofsted read: "We found the provider was not meeting some of the requirements and had taken immediate action to put this right.

"Safety measures were re-established, part of the daily routine changed, and staff were fully informed of the incident and the new procedures introduced accordingly."

Since the issues, the St Albans-based nursery has achieved another 'good' Ofsted report.

The outdoor play area at Nuffy Bear Nursery.The outdoor play area at Nuffy Bear Nursery. (Image: Archant) During the October inspection, Ofsted provided a detailed insight into the day-to-day operations at Nuffy Bear Nursery.

It said: "Children arrive happy and settled at this warm and inviting nursery.

"They eagerly greet staff who they have formed secure bonds with, which helps them to feel safe and secure."

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Babies were deemed to receive "nurturing care" as they are "encouraged" to develop physically .

"Staff maintain clear communication with each other to ensure smooth transitions and to refine their teaching strategies that are based on babies' developmental needs," Ofsted added.

The staff were also said to implement an "ambitious curriculum" while remaining "highly engaged and "responsive" supporting children.

Local firefighters helped build the outdoor space in 2018.Local firefighters helped build the outdoor space in 2018. (Image: Archant) SEND provision was praised as children are "well-supported" at Nuffy Bear, with staff "working closely" with families and a range of external professionals to create a "consistent and holistic approach" between home and the nursery.

When questioned, parents highlighted the staff's "genuine care" for children and the nursery's "strong communication".

To improve its provision, Ofsted said: "Support staff must allow children more time to respond to questions to enhance children's thinking and language skills."